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Rainprotection Insurance - WYEGI - LOGO

How Do You Currently Handle Registration Refunds?

In response to client requests, Rainprotection Insurance has developed a NEW “Inability to Attend” Insurance program. This innovative product enables conference organizers to keep 100% of registration & conference fees even if an attendee or exhibitor must cancel. Plus, they are insured for 100% of their conference fees should they need to cancel.


At every show, there are a certain number of attendees and exhibitors that cancel and ask for a refund. Most organizers have a 30-day rule. After all, you’re committed to the conference space, along with rooms, meals, and other set obligations. But for those that must cancel due to weather, a death in the family, or some other legitimate reason, it may be hard to understand why a full refund is not in order.


Inability to Attend provides the solution by replacing your 30-day rule and transferring this risk to an insurance company, the same way Travel Insurance does.


Now you can take the burden off your organization when they cancel. By including this registration option which covers cancellations up to the day of the event, you’re providing a great benefit to your customers. Plus, it keeps your organization out of the “cancellation loop” and saves administrative time and expense.


This coverage was designed to be included with all registration fees but it can also be offered as an option. The choice is yours!


It’s simple and easy to offer this coverage at just a small percentage of the registration fee. The attendee and or exhibitor pays the cost, and Rainprotection takes care of everything for you with our turn-key operation.


This registration insurance program is intended to replace your current refund procedure. The goal is to offer this insurance policy as the only means through which an attendee or exhibitor may receive a refund if they are unable to attend.


Underwritten by: Lloyd’s of London






Most event organizers have a similar attendee refund policy. They call it the “30 Day Rule”.


Attendees and Exhibitors that cancel prior to 30 days of the event receive partial refunds, while those that cancel within 30 days receive no refund. This is an antiquated rule, one in which your customer is never fully compensated and your organization loses revenue.  


It was for this reason that some of our clients asked us to develop a new and improved refund policy.


Inability to Attend provides that solution by replacing "The 30 Day Rule" with a far more appealing model.


Your customers will appreciate receiving a full 100% refund, no matter when they cancel, while you keep all the registration fees. You will also see immediate benefits by transferring the burden of refund requests to the insurer, with lost revenue from these cancellations now paid through the insurance policy, not by you.


There is no cost to you.




Rainprotection Insurance handles everything. Our claims department provides an online claims website coupled with an “(800)” phone line that will manage all claims and issue refunds.


Attendees and Exhibitors are insured from the moment they register until the first day of the event.

Whether they enter a claim 6 months out or 1 day prior to the event, the policy will provide them with a 100% refund should they be unable to attend due to a covered reason in the policy.


You will no longer need to provide refunds or have those awkward and sometimes painful conversations with your customers due to them being unable to attend!


Underwritten by: Lloyd’s of London

Designed To Be The New Standard In the Industry

Inability To Attend - Attendee & Exhibitor Registration Insurance

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Many of our clients who organize tradeshows and conferences tell us that registration refunds are a problem for them. They lose revenue when they give refunds and when they don't, attendees/exhibitors are frustrated and sometimes angry.



Another fear is an unexpected event causing numerous amounts of these folks not to be able to attend, multiplying the amount of refunds, creating a dangerous amount of lost revenue.



Through the years, attendees and exhibitors have contacted us for this type of coverage as well.

Brochure Claims Website

Inability to Attend Insurance Solves The 30-Day Refund Rule

Inability to Attend New Logo 4 - Far Black - NEW Program Set-Up Application